FAQ

Yes — always and forever. All Beauty Brows Cosmetics products are 100% cruelty-free. That means no animal testing at any stage of development, ever. We’re proud to stand for compassion in beauty, and our formulas are created with ethics, safety, and quality in mind.

Yes! We proudly ship worldwide so brow lovers everywhere can access our products. Shipping costs and delivery times will vary depending on your location, and you’ll be able to see full rates at checkout. We also offer tracking for most international orders, so you’ll always know where your package is.

We process orders within 1–3 business days (excluding weekends and holidays). Once shipped, domestic orders typically arrive within 3–7 business days. International orders may take 7–21 business days depending on customs and courier delays. You’ll receive an email confirmation with tracking info as soon as your order is on the way.

Absolutely! Once your order ships, you’ll receive an email with a tracking number. We recommend checking your spam or promotions folder just in case it lands there. You can also use our Order Tracking page on the site to stay updated.

Our formulas are designed to be gentle, clean, and effective for all skin types. Many of our customers with sensitive skin have had great experiences. However, we always recommend doing a patch test before using any new product — especially around the eye and brow area.

Due to hygiene and safety reasons, all sales are final. We do not accept returns or exchanges on any cosmetic or tool product. However, if you receive a defective or incorrect item, please email us within 48 hours of receiving your order at [insert email] with your order number and photos. We'll be happy to correct the issue.

Yes! We love working with beauty professionals, studios, salons, and educators. If you’re interested in bulk purchasing or becoming part of our Pro Program, reach out to [insert email] or apply through our AMBASSADOR PROGRAM. We offer exclusive discounts and benefits to verified artists and industry insiders.

We’re always on the lookout for beauty lovers and lash/brow artists who align with our brand. Ambassadors get early access to launches, discount codes, and exclusive perks. To stay updated on openings, follow us on Instagram and subscribe to our emails. When applications open, you'll be the first to know.

We’ve got you covered. Visit our Tutorials section or follow us on Instagram and TikTok for step-by-step demos, pro artist tips, and product hacks. We regularly post brow mapping techniques, application tips, and ways to use your products like a pro — even if you're just starting out.

Yes, most of our best-sellers are restocked regularly. We suggest signing up for restock alerts on the product page and subscribing to our newsletter for early access. Some items (like limited editions or bundles) may not return — so don’t sleep on them!